FTM News Archive

Christmas & New Year holiday events

ftm-1920s-jazz-0049-3

Book now for a fun introduction to the 1920s with a design workshop, dance or crochet class during the Christmas and New Year holidays. For children, families and young people as well as adult learners, the Museum has an active programme over the festive season. Sign up for a Charleston class to learn how flapper dresses were designed for dancing or join the Draw Like a Designer workshop to learn fashion design techniques. Cool accessories are in vogue at the crochet, knitting and stitching classes or why not enjoy a free tour on Wednesday or Friday. Online booking essential.

Learn to Knit: Spiral Scarf
Thursday 15 December / 11:30am or 2pm

Silk Painting Workshop
Thursday 15 December / 6.15pm

Cool Crochet with Katie
Friday 16 December / 11:30am or 2pm

Free* | Christmas Jazz Age Highlights Tour
Wednesday 21 December / 1pm

1920s Charleston Dance Class
Thursday 29 December / 10:45am or 12pm

Draw like a Designer
Friday 30 December / 11:30am or 2pm

Free* | New Year Jazz Age Highlights Tour
Wednesday 4 January / 1pm

1920s Boudoir Doll Workshop
Friday 6 – Saturday 7 January 2017 / 10:45am–4:30pm

1920s Jazz Dancing Workshop
Sunday 8 January 2017 / 2.30pm–4.30pm

Volunteering

A fashion illustration showing models wearing various party dresses.     Date: 20th June 1928

Visitor Services Volunteers / 1920s JAZZ AGE

23 September 2016 – 15 January 2017

If you would like to gain experience in a museum and you are a great communicator with a polite and positive manner and enjoy working with people, this is a fantastic opportunity to work within a small team delivering a high standard of customer service.

more

Josef Frank-Butterfly-1943-45-150

Visitor Services Volunteers / Josef Frank

28 January – 7 May 2017

If you would like to gain experience in a museum and you are a great communicator with a polite and positive manner and enjoy working with people, this is a fantastic opportunity to work within a small team delivering a high standard of customer service.

more

Visitor Services Volunteers / 1920s JAZZ AGE

Exhibition Dates: 23 September 2016 – 15 January 2017

The Museum is looking for committed volunteers for the 1920s JAZZ AGE Fashion & Photographs exhibition (23 September 2016 – 15 January 2017). If you would like to gain experience in a museum and you are a great communicator with a polite and positive manner and enjoy working with people, this is a fantastic opportunity to work within a small team delivering a high standard of customer service. Volunteers will work across the Visitor Services Desk, Museum Shop and the Exhibition Galleries on a rota basis.

All volunteers MUST be able to commit to one shift per week for the duration of the exhibition. *Please state your availability on the application form*.

General Skills and Person specification:

  • Excellent proven customer service skills
  • A friendly, confident and professional manner
  • Prior experience in cash handling
  • Excellent communication skills
  • Able to deal with all enquiries and situations with a professional and proactive attitude
  • Comfortable working both individually and in a team and possess a flexible, can-do attitude
  • A keen interest in museums, fashion and textiles is preferable

Visitor Services Responsibilities:

  • To be presentable and professional at all times
  • Assist in the set up and close down of the Visitor Services and Museum Shop areas
  • Greet and serve each visitor to the Museum in a friendly and polite manner, ensuring excellent customer service at all times
  • Provide accurate information about the Museum, exhibitions, products and services to all visitors
  • Take cash and credit card payments, ensuring accurate inputting of purchases into the till, taking of money and giving of change
  • Book and take payment for events, workshops and courses
  • Process, welcome and assist with group bookings and special events
  • Be aware of promotions and discounts on offer and adhere to the Museum refund and discount policy at all times
  • Answer a range of enquiries in person and by telephone, providing a main point of contact for customers and learners, including telephone and general enquiries
  • Be confident in using software such as Microsoft Word and Excel in order to assist with administration
  • Be vigilant of visitors in the Museum at all times and perform ticket checks when required
  • Engage with visitors if they have questions about the exhibition
  • Escort disabled visitors to the upper floors using the Museum lift
  • Enforce strict gallery rules professionally and with courtesy
  • Assist with the set up and clearing of museum events and workshops- this may involve some lifting and moving of furniture and equipment
  • Replenish stock and keep all relevant areas clean and tidy at all times
  • Communicate to the duty manager any operational and/or building issues
  • Adhere to Newham College Health and Safety, Data Protection and Safe Guarding procedures
  • Any other operational and administration ad-hoc duties as required by the Duty Manager

How to Apply: Please fill in the Application Form and send a one page CV to info@ftmlondon.org.
Only suitable applicants will be contacted.

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Visitor Services Volunteers / Josef Frank

Exhibition Dates: 28 January – 7 May 2017

The Museum is looking for committed volunteers for the JOSEF FRANK Patterns–Furniture–Painting exhibition (28 January – 7 May 2017). Please download and complete the application form below by 31 December 2016.

If you would like to gain experience in a museum and you are a great communicator with a polite and positive manner and enjoy working with people, this is a fantastic opportunity to work within a small team delivering a high standard of customer service. Volunteers will work across the Visitor Services Desk, Museum Shop and the Exhibition Galleries on a rota basis.

All volunteers MUST be able to commit to one shift per week for the duration of the exhibition. *Please state your availability on the application form*.

General Skills and Person specification:

  • Excellent proven customer service skills
  • A friendly, confident and professional manner
  • Prior experience in cash handling
  • Excellent communication skills
  • Able to deal with all enquiries and situations with a professional and proactive attitude
  • Comfortable working both individually and in a team and possess a flexible, can-do attitude
  • A keen interest in museums, fashion and textiles is preferable

Visitor Services Responsibilities:

  • To be presentable and professional at all times
  • Assist in the set up and close down of the Visitor Services and Museum Shop areas
  • Greet and serve each visitor to the Museum in a friendly and polite manner, ensuring excellent customer service at all times
  • Provide accurate information about the Museum, exhibitions, products and services to all visitors
  • Take cash and credit card payments, ensuring accurate inputting of purchases into the till, taking of money and giving of change
  • Book and take payment for events, workshops and courses
  • Process, welcome and assist with group bookings and special events
  • Be aware of promotions and discounts on offer and adhere to the Museum refund and discount policy at all times
  • Answer a range of enquiries in person and by telephone, providing a main point of contact for customers and learners, including telephone and general enquiries
  • Be confident in using software such as Microsoft Word and Excel in order to assist with administration
  • Be vigilant of visitors in the Museum at all times and perform ticket checks when required
  • Engage with visitors if they have questions about the exhibition
  • Escort disabled visitors to the upper floors using the Museum lift
  • Enforce strict gallery rules professionally and with courtesy
  • Assist with the set up and clearing of museum events and workshops- this may involve some lifting and moving of furniture and equipment
  • Replenish stock and keep all relevant areas clean and tidy at all times
  • Communicate to the duty manager any operational and/or building issues
  • Adhere to Newham College Health and Safety, Data Protection and Safe Guarding procedures
  • Any other operational and administration ad-hoc duties as required by the Duty Manager

How to Apply: Please fill in the Application Form and send a one page CV to info@ftmlondon.org.
Only suitable applicants will be contacted.

(more…)

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