FTM News Archive

Exhibition Design & Project Manager

Fixed Term Contract (Maternity Cover)

Are you a creative, detail-oriented project and exhibition manager with the drive to deliver high quality exhibitions in the cultural sector?

An exciting opportunity has arisen at the Fashion and Textile Museum for a highly-motivated Exhibition Design and Project Manager to be responsible for the planning, delivery and installation of fashion and textile based exhibitions, enhancing the Museum’s reputation as an internationally recognised gallery.

As the Exhibition Design and Project Manager you will work as part of the small team at the Fashion and Textile Museum supporting the Curator and the exhibitions team. You will be required to oversee the planning, scheduling and contracting of exhibition build and installation, coordinating and overseeing the graphic production content of all exhibitions and museum signage. You will have a proven ability to liaise with external contractors, cultural institutions and lenders. Experience of project management is a must as are CAD skills for display build and graphic content. You will also need to be able to work with other institutions as touring partners. You will need to have excellent communication and organisational skills, be able to deal with telephone enquiries and have proficient IT skills.

THE FASHION AND TEXTILE MUSEUM
Owned and operated by Newham College, the Fashion and Textile Museum near London Bridge is well established as an innovative study centre for contemporary fashion and textiles. The Museum displays a programme of changing exhibitions and provides a wide range of courses, services, workshops and training opportunities for individuals and businesses. The quality of the exhibitions has raised the national and international profile of the Fashion and Textile Museum contributing to a year-on-year story of success.

Ref: 5001
Fashion and Textile Museum
Exhibition Design & Project Manager
Fixed Term Contract (Maternity Cover)
£28,560 to £30,312

Closing Date: Sunday 7th May
Interview Date: Friday 12th May

This position is subject to DBS clearance. The College is committed to safeguarding and promotes the welfare of learners and expects all staff to share this commitment. The College is an equal opportunities employer.

Apply Now

Downloads
Job Description (doc)
Mission Statement (pdf)

Visitor Services Volunteers / Josef Frank

Exhibition Dates: 28 January – 7 May 2017

The Museum is looking for committed volunteers for the JOSEF FRANK Patterns–Furniture–Painting exhibition (28 January – 7 May 2017).

If you would like to gain experience in a museum and you are a great communicator with a polite and positive manner and enjoy working with people, this is a fantastic opportunity to work within a small team delivering a high standard of customer service. Volunteers will work across the Visitor Services Desk, Museum Shop and the Exhibition Galleries on a rota basis.

All volunteers MUST be able to commit to one shift per week for the duration of the exhibition. *Please state your availability on the application form*.

General Skills and Person specification:

  • Excellent proven customer service skills
  • A friendly, confident and professional manner
  • Prior experience in cash handling
  • Excellent communication skills
  • Able to deal with all enquiries and situations with a professional and proactive attitude
  • Comfortable working both individually and in a team and possess a flexible, can-do attitude
  • A keen interest in museums, fashion and textiles is preferable

Visitor Services Responsibilities:

  • To be presentable and professional at all times
  • Assist in the set up and close down of the Visitor Services and Museum Shop areas
  • Greet and serve each visitor to the Museum in a friendly and polite manner, ensuring excellent customer service at all times
  • Provide accurate information about the Museum, exhibitions, products and services to all visitors
  • Take cash and credit card payments, ensuring accurate inputting of purchases into the till, taking of money and giving of change
  • Book and take payment for events, workshops and courses
  • Process, welcome and assist with group bookings and special events
  • Be aware of promotions and discounts on offer and adhere to the Museum refund and discount policy at all times
  • Answer a range of enquiries in person and by telephone, providing a main point of contact for customers and learners, including telephone and general enquiries
  • Be confident in using software such as Microsoft Word and Excel in order to assist with administration
  • Be vigilant of visitors in the Museum at all times and perform ticket checks when required
  • Engage with visitors if they have questions about the exhibition
  • Escort disabled visitors to the upper floors using the Museum lift
  • Enforce strict gallery rules professionally and with courtesy
  • Assist with the set up and clearing of museum events and workshops- this may involve some lifting and moving of furniture and equipment
  • Replenish stock and keep all relevant areas clean and tidy at all times
  • Communicate to the duty manager any operational and/or building issues
  • Adhere to Newham College Health and Safety, Data Protection and Safe Guarding procedures
  • Any other operational and administration ad-hoc duties as required by the Duty Manager

How to Apply: Please fill in the Application Form and send a one page CV to info@ftmlondon.org.
Only suitable applicants will be contacted.

(more…)

Visitor Services Volunteers / Anna Sui

Exhibition Dates: : 26 May – 1 October 2017

The Museum is looking for committed volunteers for the The World of Anna Sui exhibition (26 May – 1 October 2017).

If you would like to gain experience in a museum and you are a great communicator with a polite and positive manner and enjoy working with people, this is a fantastic opportunity to work within a small team delivering a high standard of customer service. Volunteers will work across the Visitor Services Desk, Museum Shop and the Exhibition Galleries on a rota basis.

All volunteers MUST be able to commit to one shift per week for the duration of the exhibition. *Please state your availability on the application form*.

General Skills and Person specification:

  • Excellent proven customer service skills
  • A friendly, confident and professional manner
  • Prior experience in cash handling
  • Excellent communication skills
  • Able to deal with all enquiries and situations with a professional and proactive attitude
  • Comfortable working both individually and in a team and possess a flexible, can-do attitude
  • A keen interest in museums, fashion and textiles is preferable

Visitor Services Responsibilities:

  • To be presentable and professional at all times
  • Assist in the set up and close down of the Visitor Services and Museum Shop areas
  • Greet and serve each visitor to the Museum in a friendly and polite manner, ensuring excellent customer service at all times
  • Provide accurate information about the Museum, exhibitions, products and services to all visitors
  • Take cash and credit card payments, ensuring accurate inputting of purchases into the till, taking of money and giving of change
  • Book and take payment for events, workshops and courses
  • Process, welcome and assist with group bookings and special events
  • Be aware of promotions and discounts on offer and adhere to the Museum refund and discount policy at all times
  • Answer a range of enquiries in person and by telephone, providing a main point of contact for customers and learners, including telephone and general enquiries
  • Be confident in using software such as Microsoft Word and Excel in order to assist with administration
  • Be vigilant of visitors in the Museum at all times and perform ticket checks when required
  • Engage with visitors if they have questions about the exhibition
  • Escort disabled visitors to the upper floors using the Museum lift
  • Enforce strict gallery rules professionally and with courtesy
  • Assist with the set up and clearing of museum events and workshops- this may involve some lifting and moving of furniture and equipment
  • Replenish stock and keep all relevant areas clean and tidy at all times
  • Communicate to the duty manager any operational and/or building issues
  • Adhere to Newham College Health and Safety, Data Protection and Safe Guarding procedures
  • Any other operational and administration ad-hoc duties as required by the Duty Manager

How to Apply: Please fill in the Application Form and send a one page CV to info@ftmlondon.org.
Only suitable applicants will be contacted.

(more…)

Volunteering

Visitor Services Volunteers / Josef Frank

28 January – 7 May 2017

If you would like to gain experience in a museum and you are a great communicator with a polite and positive manner and enjoy working with people, this is a fantastic opportunity to work within a small team delivering a high standard of customer service.

more

Visitor Services Volunteers / Anna Sui

26 May – 1 October 2017

If you would like to gain experience in a museum and you are a great communicator with a polite and positive manner and enjoy working with people, this is a fantastic opportunity to work within a small team delivering a high standard of customer service.

more

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